Your buildings’ maintenance requests, finally under control.
A leak, a heating failure, a stuck blind: every request becomes a tracked ticket, the vendor receives a PDF work order, and nothing gets lost in e-mails any more.
Data hosted in Switzerland.
What Fixly replaces
Scattered requests
Calls, texts and e-mails from tenants, caretaker, owner… Fixly gathers everything in one ticket per job, with its photos.
Forgotten follow-ups
The dashboard highlights requests that drag on: orange after a few days, red beyond the threshold you choose.
Improvised work orders
A clear work order on your letterhead goes to the vendor as a PDF in one click, copied to the building manager.
How it works
Four steps, from report to closing.
- 1
Report
Building, unit, description, priority and up to 5 photos. The reporter and their contact are recorded.
- 2
Assign
Pick the vendor from your directory; the ticket becomes “assigned” and the history keeps it.
- 3
Send the work order
Fixly generates the PDF work order on a single A4 page (the rest online through a link and QR code) and sends it to the vendor, copied to the manager if you wish.
- 4
Track and close
The contractor confirms “order received” then “work done” from the e-mail; statuses, comments and the resolution note are logged with the old and new values.
Everything you need, nothing you don’t
Tickets with photos
Categories, priorities, due date, reporter, tenant and floor, up to 5 photos per ticket.
Summary in your colours
Every e-mail and ticket page shows the ticket in a clear card, in your company’s colours.
Work orders in your style
Letterhead, watermark, footer and texts per language; several sending templates; the preview matches the PDF.
Confirmations by e-mail
The contractor confirms “order received” then “work done” with one click, no account needed; links valid for 30 days.
Contractor directory
Several contacts per contractor (name, role, e-mail, phone), offered in copy when the work order is sent.
Ageing alerts
Warning and critical thresholds set per organisation.
Full history
Every change, assignment, dispatch and confirmation is recorded in the ticket.
Buildings and units
Flats, commercial premises, garages; a building not yet on file can be entered straight from the ticket.
Check before every send
Sender, recipients and attachments are shown for approval before the e-mail leaves.
Four languages
Interface, statuses, e-mails and work orders in French, German, Italian and English.
Backed up every hour and every night
Your data is backed up automatically every hour (a copy when it has changed) and every day at 11 pm; the daily backup is kept for 7 days and encrypted by default.
Hosted in Switzerland
Your data and your tenants’ data stay in Switzerland.
Your data belong to you
Full export at any time from your account: JSON, CSV and photos.
Cancel online
From your account, effective at the end of the paid period; your data remain exportable until then.
Deletion on request
Account deleted on simple request, with time to change your mind.
A message to our team
Question or suggestion: send it from the account menu, the reply lands in your inbox.
Take a look
Simple pricing
Monthly prices in CHF. Change plan at any time from Fixly.
Free
- 5 tickets per month
- 1 buildings
- Photos, vendors, work orders, history, four languages
Solo
- Unlimited tickets
- Unlimited buildings
- Photos, vendors, work orders, history, four languages
Pro
- Unlimited tickets
- Unlimited buildings
- Photos, vendors, work orders, history, four languages
- Tenant reporting by QR code
- Vendor link without an account (appointment, photos, job done)
- Automatic recurring maintenance
Business
- 500 tickets per month
- Unlimited buildings
- Photos, vendors, work orders, history, four languages
- Vendor link without an account (appointment, photos, job done)
- Automatic recurring maintenance
- Cancel in two clicks, at any time: the subscription ends at the renewal date; the current period is not refunded.
- Got a promo code? Enter it when you sign up (“Promo code” field).
Fixly is already in your Nexikos.
- Open Fixly straight from the building or unit, without signing in again.
- Buildings and units come from Nexikos: nothing to re-enter, the occupant is prefilled.
- Open work orders show on your Nexikos records.
- Included in your Nexikos subscription. Already using Fixly? Link your account, your tickets are kept.
Frequently asked questions
Where is the data hosted?
In Switzerland. Each organisation has its own database.
Do I need to install anything?
No. Fixly runs in the browser, on computer, tablet and phone.
Does the vendor need an account?
No. They receive the work order by e-mail, as a PDF.
Can I customise the work order?
Yes: letterhead, watermark, texts, footer and signature, in each of the four languages.
How do I change plan or cancel?
From the Plan screen in Fixly. Cancelling takes two clicks, at any time: the subscription ends at the end of the paid period, with no further charge. The payment method and invoices are managed in Stripe’s secure payment portal.
Can I use a promo code?
Yes: enter it in the “Promo code” field when signing up or on the Plan screen, before paying. Fixly checks the code.
How does the contractor confirm the job?
The work-order e-mail contains two links: “Order received” and “Work done”. One click plus a confirmation is enough; it is recorded in the ticket history.
Ready to never lose a maintenance request again?
Sign in: your tickets, work orders and contractors are waiting for you.